Reference

Privacy Policy for Your gogobet Account

Your DANA, OVO, GoPay and QRIS wallet records, login checks, cookie choices, and game-session data are handled under one Privacy Policy, so you know what we collect before…

DANA data useOVO contact checksGoPay record handlingQRIS receipt logs
gogobet Privacy Policy for Your gogobet Account
PRIVACY HELP

Ask Us About Your Privacy Data

Privacy requests deserve a clear path, not a generic ticket pile. Use live chat from the lobby, email our privacy desk, or check the account centre when you need a copy, correction, or deletion request started. We may ask you to confirm the phone number or wallet name tied to your account before we discuss data, because privacy support should not expose the same details it is meant to protect.

Team online

Live chat

Open chat inside the lobby between 10:00 and 22:00 WIB and choose privacy from the menu. We verify your account name before checking cookie settings, wallet logs, or login history.

Privacy email

Email [email protected] with your account ID, registered phone number, and the request type. We reply with the next verification step, then explain what data can be changed, exported, or removed.

Account centre

Use Profile > Security > Active sessions to inspect current devices before contacting us. If a login looks unfamiliar, sign out that session and ask support to review related privacy records.

ACCOUNT HANDLING

Aviator Sessions, Cookies, and Account Control

Privacy is handled where the account action happens: registration, wallet checks, game sessions, support, and security logs.

Registration data

At signup, we ask for details needed to create your account and contact you about privacy matters. If something is typed incorrectly, support may request a phone confirmation before changing personal records.

Wallet references

For DANA, OVO, GoPay, and QRIS, we store payment status, reference codes, timestamps, and account match results. We do not need your wallet app password, PIN, or private credentials to process a record.

Cookie controls

Cookies keep you signed in, remember language choices, and help us measure whether policy banners are displayed correctly. You can clear browser cookies on mobile or use in-page choices when they appear.

Login security

Go to Profile > Security > Active sessions to see device activity and sign out sessions you do not recognise. We keep security logs so privacy requests can be checked against real account access.

Retention periods

We keep records only as long as needed for service, security, dispute handling, and legal duties. Some wallet references may remain after account closure when transaction evidence must be preserved.

Request handling

When you ask for access, correction, restriction, or deletion, we verify identity first and then review what local law allows. Replies explain the action taken or why certain records must stay.

Privacy Policy Questions You May Search

These answers focus on the Privacy Policy you see before and after account creation. They explain what we collect, how wallet and device records work, and how to contact us without exposing extra data. If your question involves access or eligibility, the same rule applies: it depends on local law and is available only where local law permits in Indonesia.

We collect account details you provide, login records, device signals, cookie choices, support messages, and wallet status references. The purpose is account operation, security checks, privacy replies, and records needed for transactions.

No. We handle status references such as channel, timestamp, amount, and match result. Your wallet app PIN, password, and private credentials stay inside the payment app, not in our account system.

Contact live chat from 10:00 to 22:00 WIB or email [email protected]. We verify your identity, check which records can be deleted, and explain any transaction evidence that must remain.

Cookies help keep your session active, remember choices, and confirm policy notices are shown. You can clear cookies in your browser settings, though some account features may ask you to log in again.

Yes. Send a request with your account ID and registered phone number. After verification, we prepare available account, wallet-reference, support, and security records in a format we can provide.

Use Profile > Security > Active sessions, sign out the device you do not recognise, then contact support. We check login records and may ask for wallet or phone confirmation.

Wallet references for DANA, OVO, GoPay, and QRIS are kept while needed for service, disputes, security, and legal duties. Retention may continue after closure when transaction evidence is required.